With promocodes you can make hidden tickets available, which are not shown to regular customers. Use promocodes to set a different price for any product or make a private event accessible.

Adding promocodes

  1. From the event overview page find and click your event.

  2. From the main menu click Ticket shop and go to Promocodes (side menu).

  3. Click on the plus icon.

  4. Click New promocode.

  5. Fill out the information.

  6. Click Save.

  7. The new promocode is added.

Delete / disable promocodes

  1. On the promocodes overview page, find and click the promocode.

  2. Click Disable promocode for an used code.

  3. - or - Click Delete promocode for an unused code.

  4. Confirm your action and the code is deleted/disabled.

  5. Deleted codes are removed from the overview.

  6. Disabled codes are indicated as Disabled on the overview and can be re-enabled.

Promocode options


This is the promocode, only numbers and letters are allowed.


Set how many times a specific code can be used.

Hide other products

Show only the products made available with this code. All other products will be hidden. This is a great way to clean up your shop.

Tickets made available with this promocode

Check the checkbox to include the product in the list.

Amount pull down menu

Choose from 1 to unlimited number of tickets. When the promocode is used by your customer this is the maximum amount of tickets they can buy of this type.

Custom price

Set a different price for the ticket when the code is used.